Customs Clearance
We provide professional customs clearance services in Germany and the Netherlands, with expertise in EU customs policies, supporting B2B general trade, B2C e-commerce goods, LCL and FCL shipments, with efficient clearance processes and compliant documentation.
Our Customs Clearance Services
German Import Clearance
Covering major ports including Hamburg and Düsseldorf, providing fast and efficient German import customs clearance services, with expertise in German customs regulations and procedures.
Included Services:
- • Hamburg Port
- • Düsseldorf Airport
- • 48-hour release
- • German VAT payment
Dutch Import Clearance
Professional customs clearance services at Rotterdam and Amsterdam ports, providing a smooth entry channel into the Netherlands for your goods.
Included Services:
- • Rotterdam Port
- • Amsterdam Airport
- • EU single-point entry
- • Dutch VAT payment
E-commerce Parcel Clearance
Customs clearance solutions designed specifically for cross-border e-commerce, supporting high-frequency, small-batch goods for rapid customs clearance.
Included Services:
- • IOSS number support
- • Simplified declaration
- • Batch processing
- • Tracking system integration
LCL & FCL Customs Declaration
Professional customs declaration services for LCL (Less than Container Load) and FCL (Full Container Load), handling complex cargo types and bulk goods imports.
Included Services:
- • Commercial document review
- • HS code confirmation
- • Duty estimation
- • Special cargo handling
Clearance Process
Document Preparation
Collect and review all necessary clearance documents
Pre-Declaration
Submit pre-declaration information to customs system
Customs Review
Customs system reviews declaration information and documents
Duty Payment
Calculate and pay customs duties and VAT
Release & Pickup
Obtain customs release permit and arrange pickup
Professional Customs Team
Our customs experts team has extensive experience and professional knowledge, ensuring your goods smoothly pass customs inspection, reducing delays and additional costs.
Our Advantages
Fast Release, Pre-Clearance Mechanism
We implement a strict pre-clearance review mechanism, completing document review and pre-declaration before goods arrive, significantly reducing clearance time. Our professional team identifies potential issues in advance and resolves them promptly, ensuring goods can be released quickly after arrival.
Familiar with Chinese Export Documentation Standards
Our team is familiar with document formats and standards commonly used by Chinese exporters and can quickly understand and process commercial documents from China. This expertise helps bridge cultural and procedural differences in China-Europe trade, ensuring a smooth clearance process.
API Integration for Clearance Status
Our system supports API interface integration, synchronizing clearance status to your system in real-time. You can query your goods' clearance progress at any time, receive automatic notifications, and integrate data into your supply chain management system, improving transparency and operational efficiency.
German/English/Chinese Multilingual Support Team
Our multilingual team is fluent in German, English, and Chinese, eliminating language barriers and ensuring effective communication with customs officials, clients, and partners. Regardless of which language you use, we can provide professional support and service.
Common Clearance Documents
Commercial Invoice
Details goods information, value, buyer and seller information, etc.
Packing List
Lists detailed packaging information, weight, and dimensions of goods
Certificate of Origin
Certifies the country of origin of goods, may affect duty rates
Bill of Lading/Air Waybill
Contract evidence of goods transportation, proof of carrier's receipt of goods
Import License
Import permission documents required for certain special goods
Customs Declaration Form
Official document for declaring goods information to customs
Learn About Customs Clearance Solutions
Whether you're importing to the EU for the first time or seeking more efficient clearance services, our professional team can provide tailored solutions for you.
Frequently Asked Questions
How long does customs clearance usually take?
Standard goods clearance typically takes 24-48 hours, but the specific time depends on the type of goods, document preparation, and the level of customs inspection. Our pre-review mechanism can significantly shorten clearance time; for regular goods, we can usually complete clearance within 48 hours after arrival.
What documents do I need to prepare in advance?
Basic documents include commercial invoice, packing list, bill of lading/air waybill, and certificate of origin. Some special goods may require additional documents such as import licenses, inspection certificates, etc. We recommend sending documents to us 7-10 days in advance for pre-review to ensure smooth clearance.
How are import duties and VAT calculated?
Duties are determined based on the HS code and country of origin of the goods, with rates ranging from 0% to approximately 12%. EU VAT varies by country, with Germany at 19% and the Netherlands at 21%, calculated based on the value of goods plus freight and duties. We can estimate potential taxes and fees for you in advance.
What if goods are detained by customs?
If goods are detained, we will contact you immediately, explain the reason, and provide solutions. Our team will communicate directly with customs officials, provide additional documents or information as needed, and resolve the issue as quickly as possible. Our extensive experience enables us to effectively handle various complex situations.